Andy Hart, Head of Delivery and Technical Support at Tunstall Healthcare, discusses why educating housing professionals about the benefits and appropriate use of technology is crucial if we are to improve service provision, and how we can improve training and development to better equip housing providers and professionals.
Why technology is underrepresented
Housing, health and care providers are beginning to recognise why we need to urgently invest in preventative solutions and early interventions, including technology.
However, large-scale change involving TECS (technology enabled care services) is complex and can present a number of challenges. Some of the key barriers to successful digital evolution include budget constraints and the cost of implementing new systems, organisational attitudes towards risk, and the relationships that exist between health, housing and social care services.
Improved education and greater training around the implementation and benefits of TECS will help to build partnerships, maximise the use of data, drive cultural change and support housing professionals in their roles.
Housing providers can benefit from advanced understanding of the available technology by integrating systems into their planning and development to ensure caregivers can channel resources effectively.
The education of housing professionals is crucial in enabling a cultural shift so that staff can fully understand the positive outcomes and patient benefits when technology is implemented in caregiving. Ultimately, technology can support housing professionals to deliver effective care that will improve the quality of life of tenants.
A digital future
With the impending changes to our telecoms network, digital is fast becoming the industry standard to ensure the safety of housing services, staff and end users.
Cementing a cultural shift towards technology driven, outcomes-led approaches is required to meet these changes. By harnessing the benefits of training and education, we can raise awareness of the value and potential of technology across the housing landscape, and provide enhanced support to users, carers, professionals and providers.