toshiba

Helping you work at home effectively

As we all try to adapt to our new work-from-home life during these uncertain times, Toshiba are here to support you with our home printer office solution.

For more information on how our solutions can support you, click here.

Toshiba TEC is a leading supplier of Information and Automation solutions among the housing sector, charities and not for profit organisations with the sector orientated account management team. MPS has been at the heart of our offering for many years and we are widely recognised as a trendsetter in this field.

Our dedicated housing sector team operate an open-book, understanding the pressures faced by housing providers of all sizes.

This expert knowledge of housing specific process (i.e. sign-up, housing benefit queries, document sharing between housing management systems, etc.) enables our consultants to take our solutions beyond raw MPS delivery into advanced process automation which turns fragmented, silo driven workflow processes into cohesive, centrally managed strategies that simplify working methods and optimise time. Empowering housing officers, management teams, tenants and other key stakeholders, all whilst delivering money back into front line activities.

Toshiba demonstrates a commitment and capability beyond industry standards and a level of added value that establishes us as an essential partner for print management. Our approach provides a first class document solution that not only reduces burden but provides advice on business problems typical to the housing sector.

For further information visit our website www.toshibatec.co.uk

Our standard offering includes:

  • Dedicated Helpdesk with free 0800 number and unique email address as well as full time equivalent responding to all member’s calls Remote monitoring of the estate for fault detection, just in time consumables delivery and automatic meter readings
  • Regular MI meetings and reports
  • Wide range of just launched printers and MFDs
  • Bespoke and ongoing training
  • Framework dedicated website
  • Commitment to Robust SLAs and KPIs
  • Preventative maintenance routines throughout the entire contract period
  • Carbon Zero estate
  • Environmental impact reduction
  • Cost reduction initiatives
  • Adoption of legacy estate to remove burden while minimising investment