Business Telecoms from Daisy Communications

Connecting you with the best in business communications.

Daisy Communications have helped social housing customers stay connected with the best in business telecoms since 2005. As a result, they have become experts in lowering costs on the latest IT, mobile and telephony equipment. Whether they are upgrading your fleet of business mobiles, or setting up a fixed line solution that suits you. They always provide your company with future proof solutions for an ever changing market.

Connecting you with award winning customer service.

Above all, one thing always comes first: their clients. Without doubt, Customer Service is at the top of the agenda in everything they do. And that is why they’ve won two O2 customer service awards, for three years running.

With over 14 years’ in business, they have worked with housing groups of all sizes across the UK. And because of this, Daisy Communications has been selected for all three lots of the telecoms framework.

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Solutions:

  • IoT Solutions – Daisy Anywhere
  • Mobile Connectivity
  • Fixed Broadband
  • Fixed Line Solutions
  • VoIP – Daisy Hosted Voice

What the Housing Industry says

“We have worked with Daisy for several years… We enjoy a strong working relationship and have been impressed with the high level of account management that has been maintained throughout. Response is fast, prices represent good value and have allowed us to realise significant savings, and customer service is exemplary. They are never intrusive, and have struck a great balance between giving us what we need, and advising us on new service offerings. Would not hesitate to recommend.”

Weaver Vale Housing Trust

“Daisy have helped the Group to more than halve the cost of the service, achieving a saving of £152,145 on a contract now worth £148,929. This has been achieved without changing Newlon’s usage or number of connections. In addition, Daisy helped Newlon to swiftly resolve a long-standing issue with our head office, which is a mobile phone signal dead spot, suggesting and implementing a successful solution. In contrast to problems in the past the changeover from one mobile phone provider to the brokered supplier was seamless.”

Newlon Housing

“Daisy Communications have a great customer focused team. We always have a prompt response from both the Customer service and account management team. The billing reports and account information have enabled Berneslai Homes to get a rating of “substantial assurance” in a recent independent audit in relation to the internal control of data and account management. We feel that Daisy provide the small friendly personal service with the backup of a global company.”

Berneslai Homes

IoT Solutions

The Internet of Things (IoT) is the future of housing associations. The IoT deals with any device that sends or receives data, a simple concept that will revolutionise maintenance, security and care in the housing sector. That is why Daisy Communications have created Daisy Anywhere, a cellular data SIM card that allows you to stay connected wherever you are.

Daisy Anywhere

By utilising a multi-network SIM card, Daisy Anywhere provides a fast, safe and guaranteed connection for your devices wherever they are in the UK. The applications for these SIM cards are endless. They can set up a stable network on a building site, monitor equipment and keep agents in the field connected regardless of if they are in urban or rural areas.

Pre-emptive Maintenance

Maintenance costs represent 80% of housing providers’ overhead costs, according to Capita. Daisy Anywhere SIMs can be installed into boilers, fridges and other utilities, monitor their performance and feedback when they are about to break. This saves costs in emergency call-outs and allows your maintenance team to effectively plan their workload and site visits.

Keeping Officers Connected

Housing officers and maintenance staff are constantly on the move, accessing work on site and their biggest struggle is keeping connected when they only have access to one network. Daisy Anywhere utilises a multi-network approach to ensure they would be connected anywhere. Not only that, but the SIM cards can be used to set up a fixed internet connection perfect for a building site which does not have access to a wired connection.

The PSTN Switch-off

In 2025 copper wire connections for telephone and red care alarms will be switched off. Daisy Anywhere provides a low-cost solution with guaranteed connection, giving your vulnerable residents the support they need, whenever they need it.

Connectivity Solutions

Housing Officers may be used to working on the move, but now all of us are working in new environments much closer to home. Technology is the key to capitalising on this flexibility and our home working solutions are perfect for maximising your team’s productivity.

Our remote working solutions are here to help you capitalise on the opportunities remote working can offer your organisation.