Mi-space understands that for tenants, embarking on a Kitchen and/or Bathroom replacement can be both exciting and daunting at the same time. In large scale planned maintenance programmes it is essential that residents of individual properties don’t start to feel that they are simply one property in a programme of hundreds or thousands of addresses, and that they are getting the same service as private homeowner would receive investing thousands in their own home.
Our pedigree and track record in terms of successfully delivering kitchen and bathroom upgrades in multiple occupied premises is second to none. In the South West of England, The Midlands and in South Wales we’ve delivered improvements in line with the Decent Homes and Welsh Housing Quality Standard to tens of thousands of homes, and have been part of the broader enhancements to these communities by creating jobs and apprenticeships, providing training and experience and supporting small businesses in our supply chain.
Time after time, we’ve kept our promises and delivered social value initiatives as part of our programmes, using our experience and creativity to put our resources to the most effective use in response to the needs that the communities we work in have identified in consultation with Mi-space.
Our innovation and customer service standards have been recognised by industry awards directly as a consequence of our efforts to enhance the experience of the residents and communities we serve.