Centra provides a range of reliable support and assistive technology services to around 200,000 people across the UK. We have been at the forefront of the UKs assistive technology market for over 30 years. We recognise the importance of developing user focused services to keep your customers independent.

Our thriving client base includes local authorities, housing associations, support organisations and over 6,000 private customers. We use our insight to help you tailor packages around your clients’ needs

Telecare Monitoring 

Welfare Calls

Out of Hours Repairs

Installation & Maintenance

Why work with us?

At Centra we believe that #LifeIsForLiving and strive to make a difference to people’s health, happiness and independence.

Scalable – With a network of partners to bring you choice and value, our services are primed to grow and flex with your ambitions.

Understanding – We’re flexible and open to change, always learning and adapting to support our people and partnerships in the best way possible.

Passionate – We prize kindness and unity and live by these values to build strong relationships, ensuring everyone that works with us feels appreciated.

Experts – Fully accredited by the TSA, we offer a range of GPS enabled devices and Digital Consultation to inform your Digital Strategy.

Reliable24/7 monitoring service built around your requirements and running off two data centres and two BT exchanges

A Reliable, Trusted Provider

We’re reliable and honest, working transparently with the people we help and instilling confidence among their support networks and their communities.

The friendly, professional team at Centra put people at the heart of everything they do. We help people fulfil their potential and enhance their wellbeing.

We have two UK based data centres and run off two BT exchanges, ensuring we provide a highly reliable and efficient service. We are fully accredited by the TSA, ensuring our high service standards meet the demands of all of our clients.

Our Partners, Your Choice

We partner with specialist organisations ranging from technology suppliers to clinical services and research. It enables us to offer you choice and design a service which fits around your clients.

Our monitoring platform is manufacturer neutral, enabling us to integrate the latest applications and technology. We can grow and develop with you to meet your requirements as they change over time.

Success Stories

Centra worked with Buckinghamshire County Council, NRS and the South Central Ambulance Service to develop an efficient responder service, where their existing provision through British Red Cross was struggling to meet demand 24/7/365. Centra receive calls from lifeline and fall detector units from Buckinghamshire residents receiving telecare, capturing all call details. Centra then contact the South Central Ambulance Service to jointly triage the call and identify appropriate action to be taken, i.e. whether a first responder is required, or an ambulance. Previously, British Red Cross’ lack of scalability meant the service was not readily available at all times of the day and would suffer if there were spikes of usage. At the end of a three month pilot, all stakeholders agreed this new process was substantially more efficient and reliable for the service users, and was implemented across Buckinghamshire.

E: business@centragroup.org.uk

T: 0300 456 3588

W: centragroup.org.uk/business