Stannah is a world leader in lifting products, supplying stairlifts, passenger lifts, escalators and moving walkways, vertical platform lifts, goods, and service lifts. It is one of Britain’s leading engineering companies and remains an independent, family-owned and run firm. The company’s experience in the lift industry is unsurpassed, originating in cargo lifts in the 1860s. In 1975, Stannah designed its first affordable, quick-to-install and easy-to-use stairlift and has since sold nearly one million stairlifts worldwide.
We work in partnership with local authorities to meet their clients’ need for reliable, high quality and safe products, which enable them to continue living independently in their own homes. We recognise the challenges that local authorities face and work collaboratively to reduce costs and increase efficiency. Our long-established Stannah Stairlift Reuse Scheme enables local authorities to make measurable savings by reconditioning Stannah stairlifts. Reconditioning also enables the faster installation of Stannah stairlifts, without compromising on product functionality, usability or safety, to understand more about our reuse scheme click on the video below.
Local authorities can work with us via national purchasing frameworks, local frameworks, and direct supply contracts.
Why choose Stannah
Our No.1 aim is to take our experience of working with almost 300 public sector and housing associations across the UK and apply our learnings to drive real service transformation for local authorities and its customers.
As a global stairlift manufacturer we will deliver:-
- Manufacture & supply of new equipment
- Full CDM compliant installation services
- Removal, storage and refurbishment services
- Servicing & maintenance (warranty and post warranty)
- Full asset lifetime management service
We will do this by bringing the Stannah Group as a whole to the contract in order to meet the SLA/KPI measurements and to assist LA’s in growing it’s spend under control in this sector.
At Stannah we have examined every step of the journey from the client’s perspective to ensure we provide minimal disruption, and maximum customer satisfaction. We have proactively sought and listened to the opinions of clients, occupational therapists, and family members to seek ways to enhance the client experience.
The five principles our field-based people adhere to are: –
- Respect
- Clear communication
- Understanding
- Train
- Test
Why choose Stannah Installation
To deliver the contract fully we have 9 installation depots across the UK. These are based in:-
- Andover
- Birmingham
- Bristol
- Dartford
- Gateshead
- Glasgow
- Manchester
- Norwich
- Sheffield
Across all these branches they contain the following resources:-
- Stairlift Engineers = Southern UK 65 Heads, Northern UK 42 heads
- Other Lift Engineers = 22 heads
- 8 x Installation Branch Managers
- 2 x Regional Installation Managers (North & South)
- 8 x dedicated Technical Support Engineers back at the factory
- All Installation Engineers are extensively trained and includes: –
o NVQ Level 2 as a minimum
o Manufacturer training (Stannah and third-party products)
o Assessments (Client/Site/Risk)
o Standards/Legislation
Why choose Stannah Servicing
Backing up our 9 installation depots in addition we have 11 Stannah service branches across the UK with Stannah delivering all our warranty and post warranty services directly by us, not subcontracted. https://www.stannahlifts.co.uk/contact-us/service-enquiries
Our maintenance and repair (M&R) organisation is vast and built to not only support Stannah products but third-party products too. Our technical heritage enabled us to build this extensive and skilled infrastructure across the UK to cover all types of lifting products, situated in all types of commercial and residential properties.
We’ve invested heavily in both human and physical resources to ensure that our coverage map completely covers all geographical areas.
- Within this M&R (Maintenance & Repair) division we have 603 heads in total
- These contain 360 Service Engineers
- They are all at least NVQ2 manufacturer trained for all products, & third-party
- In addition, we have Senior Repair Engineers based in each region to resolve complex issues
- All engineers vans are fully stocked with approx. £4000 worth of spares, tailored to each contract profile for their area, and previous repairs history.
Simple, straightforward and safe stairlifts for both straight and curved stairs
Siena stairlift – tailored to your client.
Comfort and safety mean everything to Stannah. This is why we have designed the Siena for complete peace-of-mind, giving it a range of helpful features to make it safe, easy, and enjoyable to use.
Safety
Retractable immobiliser seatbelt – retractable seatbelt fastens and unfastens with one hand the stairlift will not operate until the user is seated in the chair and the seatbelt is fixed into place.
Safety edges – sensors on the footrest and carriage stop the stairlift if they detect any obstructions on the stairs.
Testing – our straight product is load tested to 800kg equivalent to the weight of a polar bear.
Each product is tested for 50,000 rides – the same distance as travelling from London to Amsterdam (357 km).
Comfort
Classically styled with a generously upholstered, padded seat back which offers total comfort.
Choice of upholstery colours to suit your client’s décor.
Available in two seat widths
Features
Easy-to-use controls – simple operation with the slightest touch
Control choices and position
Turning at the top of the stairs – options manual and powered
Optional powered footrest fold button
Effortless and simple – this sums up beautifully just how much thought and care we have designed into each and every function of our stairlift and we’re confident we’ll have the right solution for both straight and curved staircases.
Stannah named a Which? Recommended Provider
Leading stairlift and home lift company Stannah has been named Which? Recommended Provider – the only stairlift brand to be granted the accolade.
Stannah received recognition as Which? Recommended Provider Stairlift Brand, with an overall satisfaction rating of 75%. The results follow a survey of four stairlift brands in December 2022
Which? surveyed 663 individuals who had purchased a stairlift, whether for themselves or another person, in the past 10 years. Of those surveyed, 228 were Stannah customers, and three-quarters had bought their stairlifts within the past five years.
The consumer choice experts claim to have only been impressed enough by one brand to grant them Which? Recommended Provider status. The 75% rating is a combination of both customers’ overall satisfaction and how likely they are to recommend a brand.
Brands were also ranked on value for money, safety, quality, reliability, comfort, appearance, and ease of use. Stannah received five-star ratings across four of the available categories.
We would be pleased to discuss how we can meet your requirements contact us today to find out how we can take care of you and your clients’ adaptation needs.
T: 01264 384741 E: publicsectorenquiries@stannah.co.uk W: stannah.com
If you would like to know more about our Assisted Living Solutions, Kitchens & Appliances framework, please click here.
