See our case studies to see the benefits

See who we currently work with: Who uses our software to improve their service?

Why do we do this for PfH members?

TO LOWER COSTS

Our goal is also to lower your costs. The most expensive part of a repairs service is often the cost of sending an operative to the job. Therefore, it makes sense to send them with all the necessary parts to complete the repair on the first visit. Our app does this perfectly, and it saves our customers over £568 per year per operative in fuel costs alone. Our customers’ operatives spend less time driving and searching for parts and more time fixing, which leads to significant savings in both effectiveness and efficiency.

TO IMPROVE MORALE

We also strive to improve your staff morale. Skilled repairs operatives take pride in their work, and they enjoy the satisfaction of repairing and maintaining things. However, when they are the second or third person to visit a property, the experience can be demoralising for both the operative and the customer. Our app empowers your operatives by providing them with visibility into what’s on their van and confidence that they have the correct parts to complete the repair on the first visit. As a result, staff morale increases in line with customer satisfaction, and everyone benefits from only having to wait for a repair once.