Astraline is a leading digital TEC monitoring centre with a 23-year history of delivering person-centred solutions for housing associations, local authorities and care providers. Our highly trained call handlers are available 24/7/365, giving your customers and their families peace of mind that they can call for help whenever it is needed.
We are a wholly owned subsidiary of Johnnie Johnson Housing and do not have any shareholders or private investors and our core belief is to enable users to ‘live longer, live better’.
Astraline is interoperable with all types of TEC; our cloud-hosted call handling platform enables us to monitor everything from older analogue schemes through to modern proactive sensor technology.
Our team responds to over 800,000 alarm events a year from 200+ device types, working in partnership with the emergency services, responder services and families to mobilise the right help for service users.
We have a demonstrable track record of safely and quickly mobilising new services. Talk to us about how we can take the pain away from data migration and reprogramming to ensure a seamless transfer for your customers!