Huume consists of various modules built around our common framework, Huume framework, which provides security, customisable forms and workflow, communications centre, integration, dashboards and reporting, as well as a modern look and feel.

There are 3 modules:

• Huume homeless – prevention, relief and homeless case management that is fully compatible with the Homeless Reduction Act and H-CLIC reporting
• Huume register – housing register management, with automatic calculations of different bed size, banding and points policies
• Huume allocate – nomination and choice-based lettings allocations functionality, with support for multiple allocations policies

Sometimes having a SaaS solution means that everyone needs to work in the same way. We know through experience of working with many organisations over the years that this is not a practical solution. For example, whilst all local authorities and landlords allocate their properties, they all go about it in vastly different ways.

The Huume solution removes these limitations and not only allows clients to have different configurations but also allows them to configure the system themselves. We have developed the system to provide levels of customisation that can be undertaken by the client that no other solution can offer. We have taken this innovation even further by allowing customers to undertake this customisation without needing any technical or programming knowledge. All changes are made through simple maintenance screens that allow housing professionals to change the system as required. We want our clients to have as much control as possible over their system so they can react and amend things as required without incurring additional costs, and without the need for technical knowledge.

One of the key aims in designing the Huume platform was to create an architecture that allowed us to remove the need for resource hungry upgrade projects and allowed us to deploy new functionality to customers as easily as possible. Being a true Software-as-a-Service solution all customers to access the Huume system using a common single set of application code. This lets us roll out patches and new releases to all customers at the same time so everyone is always using the latest release of the system.

This approach means new functionality can be developed and released to customers very quickly and allows us to react to new requirements from customers in a timelier manner.

As well as removing the lengthy upgrade projects associated with new system releases, we also wanted to remove any cost barriers as well. As part of our simple transparent pricing structure customers get all new releases as part of their annual subscription, at no additional cost.