The framework provides a single void property management solution that consistently meets the highest professional levels of performance and conduct. The 8 suppliers selected deliver high quality service and guidance across a number of void property management areas in a professional, ethical and proportionate manner, underpinned by a comprehensive understanding of the public sector environment.
For more details about this framework, you can download the associated documents below.
Other benefits include:
Free site risk assessments, including photos to highlight key areas of importance from the start of the project
Access to clear and detailed site procedure documentation
Installation and removal of de-mountable screens and doors
Pre-let cleaning service
The ability to see when jobs have been completed, in real time, through a secure client portal
24/7, 365 days per year call handling and support services
Response times anticipated to be within 2 hours of alarm activations
Access to the supplier’s fully trained and approved partners who can enhance the warden response service if required
Availability of a number of different types of clearance services
National coverage ensuring all Members receive a bespoke and efficient service
Competitive lead times for the order and delivery of products and services
Access to supplier itemised, consolidated, online billing systems for ease in downloading all Member spend data
The ability to cover all aspects of the property refurbishment