Business continuity updates – Responsive Works

FrameworkSupplierTrading statusTrading commentaryLast updated
MaterialsTravis PerkinsReduced Service
150 branches open running emergency collection and delivery to support essential services and critical infrastructure activity only. Skeleton crews and strict social distancing in place.3.4.2020
MaterialsGraftonReduced ServicePartnering stores and pop up stores will continue to be serviced. Pop up stores will be replenished over a week. Some stores closed. See website for local branch details.3.4.2020
MaterialsJewsonReduced ServiceEssential services only with reduced branch network. No collections. See company site for further info.27.3.2020
MaterialsWolseleyReduced servicePlease visit company website3.4.2020
MaterialsCEFTradingOpen for business, call ahead service in place, social distancing processes to be implemented.
MaterialsEdmundsonOpenFree 24 hour 7 day a week Emergency Order Line for our customers to use when emergency materials are needed outside of our standard opening hours. Tel: 0808 196 4260 Email:
MaterialsRexelCall and collect onlyOpen for business, trade counters are not at present, notices on entrance. Call and collect – car park collections in place. Delivery service is still running. 24.3.2020
MaterialsPHCReduced ServiceLimited staffing at branches, but still maintaining same service as normal with minimal significant interruption to supply26.3.2020
MaterialsAdaptocareClosedClosed for 3 weeks as of 25th March25.3.2020
MaterialsPTSSome branches temporarily closedGo to website to see which branches are still open. Collections to be ordered in advance for essential pickups only. Still delivering but to front doors only.31.3.2020
MaterialsPrismTradingBusiness as usual26.3.2020
MaterialsStannahNo home visitsessential and emergency works only25.3.2020
MaterialsProcareTradingBusiness as usual. See website for updates26.3.2020
MaterialsContourFully operational at present24.3.2020
MaterialsRidgeons / Huws Gray All branches are shutNo fixed date to reopen 25.3.2020
MaterialsRobert PriceReduced ServiceStores closed. Pre-order materials for delivery or collection only.

Deliveries: Tue & Thur (order before 12pm day before).
Collections: 9:30am-10:30am daily (pre-order before 3.30pm day before)

Decorative SolutionsPPGBranches closedClosed until 14th April26.3.2020
Decorative SolutionsWilkoOpenStores will close at 5pm as reduced trading hours24.3.2020
Decorative SolutionsCrown PaintsStores closedCrown Decorating Centres are temporarily closed.25.3.2020
Decorative SolutionsB&QStores closedB&Q stores are closed until further notice. Vouchers are only redeemable in store and therefore there will not be service via current PfH contracts24.3.2020
Decorative SolutionsAkzoNobel / DuluxBranches closedDelivery service still available. NHS and hospital deliveries prioritised31.3.2020
AppliancesAOReduced serviceStill installing cookers but all other products being delivered to main entrances of doors only.31.3.2020
AppliancesJLAOpenStill running fleets of engineers and focussing on emergency/critical repairs for NHS/Care Homes/Housing24.3.2020
AppliancesGoodman SparksOpenTrading as normal with distancing and safety measures in place24.3.2020
AppliancesWashCoOpenPriority given to NHS, care sector, vulnerable individuals and emergency response teams24.3.2020
Void Property ManagementVPSOpenOperating as normal with distancing/safety precautions24.3.2020
Void Property ManagementOrbis
Void Property ManagementSPS Doorguard
Void Property ManagementCLC GroupReduced serviceOperating on an essential/emergency works basis25.3.2020
Void Property ManagementSoviniOpencontinuing all emergency repairs/gas etc24.3.2020
Void Property ManagementMi-Space
Void Property ManagementDLP