PfH energy

In the current climate, many organisations are looking to control costs where they can, while also making progress towards a more sustainable future. But when energy isn’t your speciality, it can be incredibly difficult to stay on top of it all – that’s where we can help.

We’ve put together an overview of the five main utility challenges likely to be affecting your organisation and the solutions available to combat them.

  1. Portfolio Management

Managing a large, complex, and diverse estate can be hard work and requires a large resource, which is not always readily available. We understand that problems with changes of tenancy and ownership are a common cause of overpayments to suppliers within the sector but outsourcing your energy management can take away this hassle.

At E&CM we’re familiar with all suppliers’ processes for site changes and will manage Changes of Tenancy (CoTs), providing your supplier with the information they need in the correct format and timescales to ensure a smooth transfer of responsibility. We can also take care of void supplies, ensuring that the supply does not fall onto default.

  1. Incorrect billing

75% of bills have incurred overcharges in the last six years so the chances are that you’ve been incorrectly charged for your energy.  It’s easy to miss inaccuracies given the time it takes to check each bill and the in-depth understanding required to get it right.

If you haven’t done so already, you can enlist the services of an energy consultant to identify billing errors and recover lost money – during these uncertain times this could be a welcome cash injection to your business.

  1. Finding the right buying strategy

Often overlooked as it requires in-depth understanding, your buying strategy is critical or you could end up paying additional or undisclosed broker fees, high supplier margins or get limited product functionality.  Do your research, understand your energy usage and speak to an expert to ensure you have the right strategy in place.

As the preferred sub-contractor for the management of energy on the PfH framework, we are fully compliant to deliver the management of utility supplies for gas, NHH and HH electricity and water.

  1. Keeping on track with compliance

We all know that change is coming, with OJEU being phased out in the UK after 31st December 2020. Ensuring your procurement strategy is compliant is crucial, and with E&CM you can choose a framework that is 100% compliant with public procurement rules, giving you piece of mind.

  1. Reaching net zero

Unfortunately, there is no ‘one-size fits all’ approach to this.  Every organisation operates differently and will need to play its part for us to achieve net zero by 2050.  This may feel like a long time away, but most organisations will face a long journey towards carbon neutrality, so it’s best to get started as soon as possible.


If you don’t know where to start, E&CM can provide support, help you set targets and look at implementing your carbon reduction strategy.

E&CM currently work with over 30 housing providers. We understand the housing sector and have the utility solutions that will make your life easier and take the burden off your in-house team.  For more information on how we can help, visit or get in touch: 

T: 0330 166 4444