Redcentric is one of the UK’s leading providers of voice, network and data services, trusted by some of the country’s highest-profile public and private sector businesses and boasting over 20 years’ experience in managed IT.

Our rolling investment programme ensures that our infrastructure is truly next-generation, and we own our solution end-to-end, from our MPLS network to our industry-leading UK data centres.

Our portfolio of services ranges from managed network and telephony solutions such as IP telephony and Unified Communications, to hybrid cloud solutions, colocation, and Infrastructure as a Service, all underpinned 24/7/365 by our in-house support team.

Our resilience is second to none, with our ISO 9001, ISO 22301, ISO 20000 and ISO 27001 certifications and highly accredited data centres, N+1 redundancy and our core network designed to deliver true business continuity and increased operational efficiency.

SUPPORTING THE SECTOR

Housing associations can leverage our end-to-end portfolio of managed IT and communications services to better meet today’s organisational and operational challenges:

  • Getting your tenants, staff and the wider community online securely, resiliently and cost-effectively
  • Improving contact centre performance, both in terms of tenant experience and agent productivity
  • Supporting staff efficiency and collaboration through a rich suite of work and communications tools, such as Office365, instant messaging and video conferencing
  • Enabling modernisation and digital transformation initiatives such as hosted telephony and BYOD strategies

Two decades of experience

A vast wealth of industry experience and expertise within the sector means we understand your challenges requirements and goals.

Highly secure

Trusted by UK Government and the NHS, you can have peace of mind knowing your data will be held within the most secure technical environment available.

24/7/365 UK-based support

Our service desk handles over 30,000 support call per month, with over 70% of these being raised proactively internally.

Agile delivery and deployment

Our highly skilled technical team will work with your from start to finish, to ensure solutions are deployed seamlessly with minimal disruption to your workforce.

Supporting cloud journeys

We’ll guide you through the range of managed services to help you take maximum advantage of private, public and hybrid clouds.

SLA backed availability

We offer rigorous Service Level Agreements to ensure the highest possible levels of continuity.

Affordable Opex charging

Say goodbye to hefty capital expenditure and overprovisioning waste as you move to a more predictable consumption-based, pay as you use model.

Low risk

We have the financial stability, track record, accreditations and governance to derisk any move to managed Cloud services.

Our housing customers

We’re working with a wide range of organisations within the housing sector, already helping them to transform their IT such as Futures Housing Group, Irwell Valley Housing Association and Salvation Army Housing Association.